Customers are changing dramatically, and it goes beyond just demographics. What has changed is how all customer segments in the business-to-business (B2B) and business-to-consumer (B2C) segments choose who buys from a particular company, why, and when. In order to use this information, one must collect it. This is where CRM comes to the rescue. A CRM solution is nothing more than a business strategy for growing the business and developing healthy relationships. Beyond customers, CRMs also have an internal focus that adds brownie points to your business.
The future is here. At least the world of customer relationship management, or CRM, software, one of the fastest-growing categories of enterprise software, has a lot of. We are entering the era of intelligent, integrated CRM, and the future of CRM is even brighter. From small businesses to global enterprises, sales and marketing teams are adopting CRM to create new customer-centric insights that improve customer experiences, attract and retain customers, and transform companies for the better.
According to recent business insights, the global CRM market is expected to grow at a CAGR of 12.5%, reaching $145.79 billion by 2029. Companies of all sizes need help keeping up with customers, as their preferences for how they learn about products and when they buy them are constantly changing.
So, to provide a clearer picture, Group Futurista is presenting the latest edition of The ‘Future of CRM for Business’, an informative virtual summit to educate the audience about trends in emerging markets.
Connect, listen and learn with our live digital sessions.
Conversations and deliberations that are contagious.
Network Digitally with industry leaders across the globe.
Effective one-on-one meetings are a powerful tool to connect and close the deals with your leads.
The summit will consist of interesting web panel discussions, exclusive live fireside chats and engaging digital industry presentations.
Industry's thought leaders, decision-makers, and solution providers will gather virtually to discuss the latest trends, innovations, and technologies in the Artificial Intelligence Industry.
Congregation of industry's top-level executives and senior officials for knowledge sharing.
How AI is Redefining Customer Relationship Management in the Post Pandemic Era?
CRM: Improving Customer Engagement: Increasing Efficiency and Profitability at Every TouchPoint.
How CRM solutions can help to get the most value as customer & marketplace demands intensify?