Future Of Digital Onboarding & Customer Experience For FI Virtual Summit Date - 9th March, 2023
Time - 1100 HRS CEST

Learn how banks and financial service providers are modernizing onboarding and customer journeys to improve efficiency, increase trust, and elevate engagement.

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About Us

Redefining Customer Journeys in Financial Services

The Future of Digital Onboarding & Customer Experience for Financial Institutions Summit brings together banking and fintech executives, CX strategists, and technology innovators to explore how digital transformation is revolutionizing customer engagement. This event focuses on creating faster, seamless, and secure onboarding processes that elevate satisfaction and build long-term trust.

Participants will gain insights through expert sessions, case-based learning, and interactive panel discussions covering AI-powered onboarding, digital identity verification, fraud prevention, automation, and omnichannel experience design. Explore proven methods and advanced tools that reduce friction, enhance compliance, and accelerate customer activation across digital ecosystems.

Ideal for leaders in customer experience, operations, technology, risk, and digital strategy, this summit delivers actionable frameworks for improving loyalty and competitive strength. Engage with industry pioneers and discover future-ready solutions shaping the next era of onboarding and financial customer experience excellence.

Why Attend?

Gain practical insights, real strategies, and valuable connections to accelerate digital growth and innovation.

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Digital Sessions

Live expert-led sessions packed with actionable takeaways.

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Digital Panel Discussions

Insightful discussions with industry leaders and innovators.

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Digital Network

Connect and collaborate with professionals worldwide.

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Virtual One-to-One Meetings

Focused meetings to build partnerships and close deals.

Highlights

100+

Expert-Led Sessions

Gain actionable insights through live presentations, fireside chats, and panel discussions led by global experts.

120+

World-Class Speakers

Learn from influential thought-leaders who are shaping the future of digital transformation and innovation.

125+

High-Value Networking

Connect with professionals, decision-makers, and industry innovators to build meaningful business collaborations.

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Our

Discussion Point

As digital acceleration reshapes financial services, institutions must provide secure, seamless, and personalized experiences to meet evolving customer expectations. The Future of Digital Onboarding & Customer Experience Summit brings together leading voices from banking, fintech, and customer experience to explore cutting-edge strategies redefining digital engagement and onboarding.

This summit will uncover advancements in AI-powered onboarding, biometric identity verification, intelligent automation, omnichannel experience design, and real-time data analytics. Through expert insights and practical case studies, attendees will learn how to reduce friction, enhance compliance, improve security, and deliver faster, more intuitive customer journeys that drive loyalty and operational efficiency.


Key Highlights:

  • Frictionless Onboarding: Explore modern onboarding frameworks that accelerate account opening while ensuring robust security and compliance.
  • Personalized Digital Experience: Understand how AI and analytics enable tailored interactions that elevate satisfaction and customer lifetime value.
  • Automation & Intelligence: See how workflow automation, predictive insights, and AI-driven technologies streamline operations and improve service delivery.
  • Future-Ready Transformation: Gain perspective on regulatory shifts, emerging digital capabilities, and scalable CX strategies shaping financial innovation.
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Topics We Cover

Digital Onboarding & KYC Automation
Customer Experience (CX) Strategies
Omnichannel Engagement
AI & Automation in Financial Services
Fraud Detection & Security
Personalization & Analytics
Regulatory Compliance & Risk Management
Customer Journey Mapping
Digital Identity & Verification
Workflow Optimization
Fintech Innovation & Trends
Future of Banking & CX

Industries

Banking & Financial Services
Fintech & Payment Solutions
Insurance
Investment & Wealth Management
Credit Unions
Mortgage & Lending Services
Capital Markets
Regulatory & Compliance Bodies
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WHO SHOULD ATTEND?

JOB TITLES

CXOs, VPs, Directors, Heads, Managers & Specialists in -

  • Digital Banking & Operations
  • Customer Experience & Engagement
  • Risk & Compliance
  • Digital Transformation & Innovation
  • Product & Service Design
  • Workflow & Process Management
  • AI & Analytics in Financial Services
  • Fintech Solutions & Implementation

Our Speakers

Hear from global leaders in digital banking, CX, and fintech sharing insights, strategies, and real-world success stories.

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Past Webinars

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Future of Connected CLM: Bridging Legal, Sales & Procurement Read More..

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Future of Connected CLM: Bridging Legal, Sales & Procurement Read More..

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Future of Connected CLM: Bridging Legal, Sales & Procurement Read More..

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Our Testimonials

Thank you for the great session. Reimagining Customer Experiences with Proactive Customer Care

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Karen Mascarenhas Manager, Demand Generation - Uniphore

It was a pleasure working with you on this webinar. Future of AIOP’s for Businesses

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Jennifer Mavaseh Director of Business Development -Nastel Technologies, Inc.

Thank you so much for all ur support for the event. Future of Expense Management for Businesses

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Elise Dumolin Field Marketing Manager -DACH -Nintex

Thank you again for your assistance with hosting the event and I turned in for a brief period and was very happy with how smoothly things were running.. Future of Digital Process Automation for Businesses

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Cameron Regional Marketing Specialist, APAC - Akeneo

Faq

frequently asked questions

This event is designed for industry professionals, decision-makers, technology leaders, innovators, and solution providers who want to explore the latest trends, strategies, and real-world insights related to the summit topic.

Yes, this is a paid event. Once registered, you’ll receive full access to the live sessions, networking opportunities, and post-event resources depending on your ticket type.

After completing your registration, you will receive a confirmation email along with the event access link and instructions. You can join from any device with a stable internet connection.

Yes, attendees will receive access to the on-demand event recordings after the summit, allowing you to revisit important discussions and insights.

Absolutely. The summit includes interactive sessions, live Q&A with speakers, and virtual networking spaces to connect with industry peers and experts.

If you are interested in speaking or sponsoring, please reach out to us through our contact page or send an inquiry to our team. We will get back to you with available opportunities and partnership benefits.

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