About The Future Of Digital Onboarding And Customer Experience 3.0 For FI Summit
The Future of Digital Onboarding and Customer Experience for FI 3.0 is an insightful event focused on the total of consumers' cognitive, emotional, sensory, and behavioral responses, as well as the exciting task of enrolling customers and providing access to the products that financial institutions have to offer. Experienced experts from international brands share their understanding of the subject at every stage of the consumption process, including pre-purchase, consumption, and post-purchase. This summit will aid attendees in better understanding the benefits and risks of implementing more advanced, user-friendly products throughout the customer journey. It highlights the latest cutting-edge methods, best practices, and important trends.
Digital Onboarding Integrates Software and Data
9 out of 10 banks with video identification systems implemented eID digital integration technology, increasing customer engagement by 84%. A traditional deployment process that typically takes an average of three weeks is completed in less than three minutes with digital integration. significant time savings for employees and customers, reducing bureaucracy and avoiding potential losses at the end of the customer acquisition process. All of these factors have helped these companies reduce operating costs and increase sales.
Traditional or Digital Integration in Banking Sector
Traditionally, the onboarding process has involved a lot of paperwork for both customers and bankers. Filling out forms, manually verifying paper files, and personally verifying identities are all time-consuming, error-prone, and not as secure as you might think. Fortunately, in recent years, digital technologies have helped streamline this process by reshaping the way businesses approach customers to improve efficiencies and improve customer experience. With strategic thinking and a proven, replicable digital transformation approach, businesses can enable the future of digitalization.
Analyzing Customer Satisfaction Survey Results
Regularly optimizing customer satisfaction surveys can provide insight into customers' experiences with your brand and products. Measure the likelihood that customers will recommend a business to their friends, family, and colleagues based on their experience with it. This is why we need to collect data from surveys. It will reveal the client's motivations, show what the client doesn't want to improve, and more. This will help consolidate a strong market position and reduce anxiety for potential new entrants.
“There’s only one boss; the customer.” - Sam Walton
Event Speakers
Here are some of our speakers
Why Attend
“Focusing on the customer makes a company more resilient." -Jeff Bezos
Comprehensive Agenda
Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.
Boost your Business
Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.
Intelligent Event Experience
A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.
Who Should Attend
CXOs, VPS, Directors, Heads, Managers and Specialists of -
- Onboarding
- KYC/AML
- Identity and Access Management
- Customer Experience
- Digital Innovation
- Technology
- Digital Officers
- Digital Banking
- Mobile Banking
- Design
- Digital Service Delivery
- Client Solutions
- Data & Analytics
- People Officer
- Fraud Management
- Risk Officers
- Compliance Officers
Topics We Cover
Borderless Transactions
Digital Identity
Empathy By Design
Open Banking
Design Thinking
Innovation Labs
Human-Centred Approach
Banking 4.0
Behavioural Analytics
Paperless Transactions
Future Business Model
Agile Methodologies
Cross-Selling Algorithms
Wearable Banking
Real-Time Analytics
Omni-Channel Experience
Universal Digital Identity
Digital Documentation
Innovative Onboarding
Seamless Experience
Self Sovereign Identity
Gamification
Voice Banking
Branch Of Future
Automated Onboarding
Hyper-Personalization
SProactive Engagement
Video Conferencing & Webinars
Online Training & Learning
Intelligent Customer Experience
Accelerating Customer Experience Journey
Enhancing Products & Services With Mobile App Data
Support For Digitalization & Remote Service
Industries
Banks
Financial Institutions
Insurance
Why Sponsor
A premium networking experience with a pristine venue, smart applications, and fine dining services, enabling our delegates to make the most out of their time in a business class environment.
Filtered invitations for the selected key decision makers representing the world's largest organizations across industries, academia, and government organizations, making the conference apt and productive in all aspects.
Provision of a platform to innovative start-ups, leading solution providers, and cutting-edge product developers.
Customized packages designed for the right id of exposure, for the right kind of audience.
Why Us
Most creative people in business: leaders who are shaping the Future of business in creative ways.
World changing ideas: Products, concepts and policies that are perusing innovation for good.
World changing ideas: Products, concepts and policies that are perusing innovation for good.
Most innovative companies: The top companies in technology, media, finance and more.
Futurista Startup Elevate
Futurista Startup Elevate is a platform that transforms big-ideas into reality! The FODOX2023 21st November, 2023 will fuel start-ups to take themselves to the top by providing access to VC's, Mentors, and Potential Clientele from the corresponding industries. The perks include Product Showcasing, Speaking Slots, and Campaigns running among our thoroughly researched pack of delegates.
"There’s no technology that can be ‘The Answer’ to a better customer experience in the absence of effective strategy and planning." —Simon Sinek
Event Venue
Event venue location info
Join us in London, UK on the 21st November, 2023
Testimonials
- Mario Branderburg, Member of the German Parliament.
- Jeremy Rollison, Director of EU Government Affairs, Microsfot EU.
- Eline Chivot, Senior Policy Analyst at Center for Data Innovation.
- Paulina Jedwabska, Head of DCMS, UK of Government.
- Sasha Borovik, CFO & General Council, Cloudeo AG.
- Tim Walters, Principal Strategist & the Privacy Lead, The Content Advisory.
- Mike Sim
- Aaron Turner, CEO & Co- Founder of Hotshot Technologies.