Future Of Digital Onboarding And Customer Experience For FI Summit (USA 6th Edition)

#FODOX2024

Date - 24th April, 2024
Time - 9:00 AM ET
Venue - New York, United States

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About The Future Of Digital Onboarding And Customer Experience Summit For FI


Get ready to embark on a journey into the future of seamless financial interactions at the "Future of Digital Onboarding and Customer Experience Summit for FI," brought to you by Group Futurista. In an era where technology evolves faster than ever, this summit is your passport to staying ahead. These cutting-edge AI-driven onboarding processes reduce customer verification time by a staggering 60%, as demonstrated by a recent survey of leading financial institutions. Join us as we explore how blockchain-powered identity verification is becoming the industry standard, enabling unprecedented security and convenience. With speakers from industry giants and startups alike, this summit is your one-stop destination for a glimpse into the digital future of finance!

The CX Revolution: Digital Onboarding's Rise

In the ever-evolving landscape of customer experience, the CX Revolution is now propelled by the meteoric rise of digital onboarding. In 202 2 alone, a staggering 92% of top-tier financial institutions will adopt seamless digital onboarding processes, streamlining customer journeys with unprecedented efficiency. This seismic shift isn't confined to banking; industries across the board are embracing the power of intuitive digital onboarding. The magic here lies in personalization; digital onboarding utilizes AI-driven insights to tailor experiences, creating a bond that transcends transactional relationships. It's not just about convenience; it's about building trust and loyalty. As we navigate the CX Revolution's crescendo, it hinges on the symbiotic relationship between cutting-edge technology and a fusion that promises to redefine customer satisfaction as we know it.

From Clicks to Converts: Mastering Customer Onboarding

In today's hyper-digital landscape, where every click holds the potential to transform casual browsers into devoted brand advocates, the art of mastering customer onboarding has never been more critical. As we hurtle through 2023, the rulebook has been rewritten by industry pioneers. Meanwhile, the e-commerce titan has unveiled an innovative one-click onboarding process that streamlines the journey from browsing to buying, a move that saw their revenue surge by 37% in just one quarter. In this era of ephemeral attention spans and relentless competition, the ability to seamlessly transition 'clicks' into 'converts' isn't just a skill; it's a survival strategy. Whether you're a tech startup, a retail giant, or a boutique service provider, staying ahead of the curve in customer onboarding is the definitive game-changer.

Dive into CX Excellence: The Power of Digital Onboarding

In an era where seamless transitions are the name of the game, digital onboarding emerges as the undisputed champion, revolutionizing how bu sinesses engage and retain their customers. As of 2023, a staggering 90% of global banking institutions will have adopted AI-driven digital onboarding processes, reducing customer onboarding time by an astonishing 70%. Imagine opening a bank account or signing up for a streaming service in minutes, all from the comfort of your smartphone. But it's not just the financial sector that's riding this wave of CX excellence. E-commerce giants have embraced digital onboarding to enhance user experiences, providing personalized product recommendations within seconds, boosting customer satisfaction, and driving a 30% increase in sales.


"Customer experience is the new competitive battleground." - Gerry McGovern

Event Speakers

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Why Attend


"The customer experience journey is the sum of all interactions a customer has with a brand." - Shep Hyken

Comprehensive Agenda

Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.

Boost your Business

Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.

Intelligent Event Experience

A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.

Who Should Attend


CXOs, VPs, and Directors of -

  • Onboarding
  • KYC/AML
  • Identity and Access Management
  • Customer Experience
  • Digital Innovation
  • Technology
  • Digital Officers
  • Digital Banking
  • Mobile Banking
  • Design
  • Digital Service Delivery
  • Client Solutions
  • Data & Analytics
  • People Officer
  • Fraud Management
  • Risk Officers
  • Compliance Officers

Topics We Cover

Borderless Transactions

Digital Identity

Empathy By Design

Open Banking

Design Thinking

Innovation Labs

Human-Centred Approach

Banking 4.0

Behavioural Analytics

Paperless Transactions

Future Business Model

Agile Methodologies

Cross-Selling Algorithms

Wearable Banking

Real-Time Analytics

Omni-Channel Experience

Universal Digital Identity

Digital Documentation

Innovative Onboarding

Seamless Experience

Self Sovereign Identity

Gamification

Voice Banking

AML Analytics

Fraud

KYC Analytics

Why Sponsor

Why Us

Futurista Startup Elevate

Event Venue

Event venue location info

Join us in New York, United States on the 24th April, 2024