There is no doubt that digital customer onboarding plays a major role in the banks and financial institutions’ relationship with their potential customers. It is quite obvious that the customers may vary in their particular needs and demands. But still, they share a common expectation during their onboarding journey that is, flexibility and agility. Hence, the institutions need to be selective in deciding their partner in order to ensure a seamless onboarding process. They must choose a partner that will provide them with the best technological solution in the transformation to digital onboarding process.
When delivering the customer experience, the digital onboarding process becomes paramount for the competitiveness of a bank. This increases conversion rates. In addition, investment in a modern onboarding process can potentially cut costs. This can be done by improving efficiency and eliminating obstacles and response time, at the same time adhering to some of the most severe restrictions with ease. Consumers can now open a bank account with ease which means digital onboarding is a chance not to be missed. The reduction as well as the acquisition in expenditures and attrition rates have all been demonstrated. Undoubtedly, banks which have taken a proactive stance have seen little repercussions. We all are aware that the young and elderly customers are accustomed to using online tools if they want to book flights or purchase insurance. Basically, purchasing practically anything at their leisure and through their preferred channel. Perhaps, digital onboarding is not as difficult as it appears.
While digitalization brings in many advantages for speed, cost and efficiency, it has its other side too. Apart from the advantages, it increases the vulnerability for financial crimes such as money laundering or fraud. Therefore, regulatory requirements have become more stringent as a natural result of changing dynamics in the financial ecosystem. And so, banks or financial institutions need to make sure that they are compliant with the regulations as they are transforming into digitalization. Through digital onboarding, artificial intelligence based ID verification procedures have been implemented to ensure better compliance with KYC processes. And the fact that this will create a better customer experience shouldn't be doubted.
On this note, Group Futurista is glad to announce its upcoming 'Future of Digital Onboarding and Customer Experience for FI' virtual summit which will include revolutionary keynotes, case studies, and an amazing selection of industry-leading speakers who will come together to share their words of wisdom on what the future holds for Digital Onboarding and Customer Experience for FI.
Connect, listen and learn with our live digital sessions.
Conversations and deliberations that are contagious.
Network Digitally with industry leaders across the globe.
Effective one-on-one meetings are a powerful tool to connect and close the deals with your leads.
The summit will consist of interesting web panel discussions, exclusive live fireside chats and engaging digital industry presentations.
Industry's thought leaders, decision-makers, and solution providers will gather virtually to discuss the latest trends, innovations, and technologies in the Artificial Intelligence Industry.
Congregation of industry's top-level executives and senior officials for knowledge sharing.
Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.
Boost your Business
Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.
Intelligent Event Experience
A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.
Empathy By Design
Future Business Model
Universal Digital Identity
Self Sovereign Identity
Branch Of Future
Video Conferencing & Webinars
Online Training & Learning
Intelligent Customer Experience
Accelerating Customer Experience Journey
Enhancing Products & Services With Mobile App Data
Support For Digitalization & Remote Service