Reimagining Shopping Experiences For Businesses Virtual Summit

Overview

Consumers are changing how they find, try, and buy products and services. These massive shifts are forcing businesses to rethink what they do, how they do it, and how they partner to build strong and profitable customer relationships. The future of shopping is evolving to be real-time, contextual, data-driven, global, and experiential. Consumers expect an omnichannel shopping experience that is convenient, relevant, and transparent. To enable this shift, businesses are increasingly using data to collect patterns and preferences that predict and deliver superior experiences that delight consumers. All these innovations should be more fluid, noble, and individual. Consumers and the retail space are already adapting to these changes.

Consumers are increasingly concerned about sustainability and positive social impact. According to a recent survey, approximately 81% of shoppers worldwide strongly believe that companies should do more to protect the environment, with 62% saying they shop by value. And according to another report, 76% of consumers want retailers to do more to address environmental issues, and single-use plastic is shoppers' most pressing sustainability initiative.

The future is now, and one of the most critical decisions for moving the organization forward is deciding whom to include in an ecosystem. Learn more by joining Group Futurista's virtual summit, "Reimagining Shopping Experiences for Businesses," to educate the market on emerging trends.