Future of Customer Data & Personalization Virtual Summit

Unlock real-time customer intelligence, unify data ecosystems, and deliver hyper-personalized experiences at scale through next-generation customer data, analytics, and personalization platforms.

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Date

3rd February, 2026

Time

100 HRS ET

Experts Speakers

6+

Overview

About The Event

Connected Data. Intelligent Personalization. Real-Time Experience Delivery

The Future of Customer Data & Personalization Virtual Summit 2026 brings together CMOs, CDOs, CIOs, personalization strategists, customer data architects, CDP leaders, CRM managers, and digital experience innovators to explore modern strategies for unifying customer data and delivering personalized experiences across every touchpoint.

As brands expand their digital footprint, managing customer data across channels—web, mobile, social, email, retail, and commerce—has become increasingly complex. This summit delivers practical insights, frameworks, and innovations for activating unified customer data, building intelligent profiles, leveraging AI-driven recommendations, and powering next-generation customer engagement strategies.

Designed for Marketing, Digital Experience, Product, Data, CRM, Customer Success, and Technology teams—this summit focuses on creating real-time, scalable personalization engines that drive loyalty, conversion, and lifetime value.

Why

Attend?

Build Unified Customer Intelligence & Scalable Personalization — Virtually!

The Future of Customer Data & Personalization Virtual Summit 2026 gives leaders a powerful platform to explore emerging data capabilities, AI personalization models, privacy compliance, and omnichannel customer engagement frameworks that unlock meaningful personalization at scale.
Here’s why this is a must-attend virtual experience:


Digital Sessions

Engage in deep discussions on real-time customer profiles, AI recommendation engines, privacy-first data activation, consent management, omnichannel orchestration, and next-level dynamic personalization.

Digital Panel Discussions

Engage in deep discussions on real-time customer profiles, AI recommendation engines, privacy-first data activation, consent management, omnichannel orchestration, and next-level dynamic personalization.

Digital Networking

Connect with senior marketing, data, product, CRM, and digital experience leaders shaping the future of customer intelligence.

Virtual One-to-One Meetings

Discover solutions, platform capabilities, and personalization strategies through dedicated meetings with industry experts, vendors, and technology partners.

Our

HIGHLIGHTS
07+
Knowledge Sessions


Experience dynamic web panel discussions, live fireside chats, and interactive digital presentations that offer in-depth insights.

10+
Industry Leaders


Connect virtually with top decision-makers, thought leaders, and solution providers exploring the latest advancements and trends in Artificial Intelligence.

150+
Attendees


Join a distinguished group of senior executives and industry professionals for meaningful knowledge exchange and collaboration.

Our

Discussion Point

Modern brands handle vast volumes of customer interactions across numerous channels, creating fragmented data and inconsistent experiences. Without a unified view of the customer, personalization remains limited, inefficient, and costly.

The Future of Customer Data & Personalization Virtual Summit 2026 brings experts together to explore key capabilities such as identity resolution, dynamic segmentation, real-time orchestration, behavioral analytics, AI-driven recommendations, consent management, and unified experience delivery.

Attendees will gain actionable frameworks to improve data quality, reduce personalization gaps, enhance targeting accuracy, and build customer-led digital ecosystems that increase loyalty and lifetime value.

Key Highlights:

  • Real-Time Personalization: Deliver dynamic, contextual experiences powered by real-time behavioral and intent data.
  • Unified Customer Profiles: Integrate cross-channel data to build a complete 360° understanding of each customer.
  • AI-Powered Recommendations: Use machine learning models to personalize journeys, offers, and customer touchpoints.
  • Privacy-First Activation: Ensure compliance with global privacy regulations through secure, consent-driven data practices.

WHO SHOULD ATTEND?

JOB TITLES


CXOs, VPs, Directors, Heads, Managers & Specialists in -

  • Customer Data
  • Personalization
  • Digital Marketing
  • CRM Management
  • Customer Experience
  • Growth Marketing
  • Data Strategy
  • Marketing Technology
  • Analytics & Insights
  • Identity Management
  • Data Engineering
  • Product Strategy
  • Experience Design
  • Audience Segmentation
  • Loyalty Management
  • Retention Strategy
  • Campaign Operations
  • Platform Ownership
  • AI/ML Personalization
  • Digital Channels

Topics

We Cover

Customer Data

Personalization

CDP Activation

Identity Resolution

Segmentation

Behavioral Analytics

AI Recommendations

Journey Orchestration

Experience Delivery

Data Governance

Consent Management

Omnichannel Targeting

Industries

Industries

Retail & E-commerce

Consumer Goods

Banking & Finance

Telecom & Media

Healthcare & Wellness

Insurance & Services

Travel & Hospitality

Technology & SaaS

Automotive

Education

Logistics

Real Estate

Speakers

Our Speaker

Sponsors

Our Sponsor

Platinum Sponsor

Karen Mascarenhas

Manager, Demand Generation - Uniphore

Thank you for the great session. Reimagining Customer Experiences with Proactive Customer Care

Jennifer Mavaseh

Director of Business Development -Nastel Technologies, Inc.

It was a pleasure working with you on this webinar. Future of AIOP’s for Businesses

Elise Dumolin

Field Marketing Manager -DACH -Nintex

Thank you so much for all ur support for the event. Future of Expense Management for Businesses

Cameron

Regional Marketing Specialist, APAC - Akeneo

Thank you again for your assistance with hosting the event and I turned in for a brief period and was very happy with how smoothly things were running.. Future of Digital Process Automation for Businesses

Frequently Asked Questions

Where will the event be held?

This is an online event. You do not have to travel to any specific location. You can participate from your convenient location. The virtual event is accessible from a computer, mobile and tablet devices.

How do I log in on the day of the virtual event?

Your login details will be sent to you via email before the event. Use them to access the online platform.

Can I invite my colleagues and friends to attend the virtual event?

Absolutely. We are counting on you to invite others! Help us spread the word. You can simply share the link to this page, and they can register at their convenience.